Contact Us
We’re Here to Help You Protect Your Family
Whether you have questions about our services, need to file a claim, or want to learn more about our unique funeral coverage options, our team is ready to assist you.
General Inquiries
info@ingwefs.co.za
064 937 9206
064 937 9206
For general questions about our services, policy information, or to request a quote, use any of the contact methods above. Our client retention team is dedicated to providing excellent service and support.
Claims Department
claims@ingwefs.co.za
064 937 9206
064 937 9206
If you need to file a claim or have questions about the claims process, contact our dedicated claims team. We’re committed to processing your claim within 96 hours when all documentation is complete.
Office Hours
Monday – Friday
8:00 AM – 5:00 PM
Saturday
8:00 AM – 1:00 PM
Sunday
Closed
Emergency Claims
24/7 WhatsApp support
Response Times
Phone Calls
Immediate during business hours
Emails
Within 24 hours
Within 2 hours during business hours
Claims
96-hour processing commitment